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Presented by: Marci Brand
Owner & President of Creative Marketing Concepts, Marci has been involved in Property Management since 1986 and has personally trained thousands of leasing professionals. Known for her high energy, interactive training programs, Marci is featured in Fair Housing Do's and Don'ts, an interactive online training program, and has spoken nationally on a variety of topics concerning property management professionals.


Leasing Webinar Series


Dates Coming Soon
$49/webinar or $125/complete series |
Converting Phone & Internet Communication to Visits & Leases
We will discuss how to effectively prepare to succeed on the phone and how to ensure that you have gathered all the information necessary to personalize the conversation. We will also discuss the power of impact words and how to create a powerful yet efficient presentation of your community on both the phone and through email communication. After this webinar, you will be ready to capitalize on the opportunities every phone and email conversation presents and generate more visits and leases.

Dates Coming Soon
$49/webinar or $125/complete series |
Setting the Stage and Selling Your Apartment
Learn how to set the stage for a successful tour of the apartment and community. We will discuss how to sell using benefits and features, how to handle challenges such as group tours and inattentive prospects and how to safely protect yourself while on the tour. After this webinar, you will be able to confidently craft an effective tour plan and be able to show the apartment and community to its best advantage.

Dates Coming Soon
$49/webinar or $125/complete series |
Getting to YES, Overcoming Objections & Closing
Learn how to use subtle closes to help the prospect get comfortable with commiting to the apartment. We will also discuss the three step process for overcoming objections and how to handle typical objections faced in our industry. You will see a demonstration of the most powerful (and fun!) close and how to recognize when it is time to stop selling. After this webinar, you will be ready to increase your closing ratio!


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"Marci is one of the most professional & interactive trainers I have had the privilege to see. She provides proven methods & techniques that leasing professionals can use immediately to increase their sales and become a seasoned professional..."   [more]

Joe Summers - VP Eastern Region, SatisFacts

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